Knowledge Base / General

28 articles in the General section in our Knowledge Base.

• Postal Address

  First published July 06, 2011. Updated: November 27, 2013

• Contacting VMS

  First published September 29, 2011. Updated: September 29, 2011

• Purchase Orders

  First published September 29, 2011. Updated: November 27, 2013

• I’m getting the error message of “Cannot connect to GPS receiver when trying to go into off road navigation. Help!

  First published November 27, 2013. Updated: November 29, 2013

• My unit is asking me for a name and registration code (Ozi Explorer)

  First published November 27, 2013. Updated: November 29, 2013

• How to update street navigation

  First published November 27, 2013. Updated: November 29, 2013

• Apple Mac Compatibility

  First published November 27, 2013. Updated: November 27, 2013

• Which retailers stock the VMS units?

  First published November 27, 2013. Updated: November 29, 2013

• Can I use an external GPS antenna?

  First published November 27, 2013. Updated: November 29, 2013

• Car Windscreens not allowing transmission of GPS signals

  First published November 27, 2013. Updated: November 29, 2013

• Can I use a reversing camera with your units/do you sell reversing cameras?

  First published November 27, 2013. Updated: November 29, 2013

• Altitude readings seem to be inaccurate

  First published November 27, 2013. Updated: November 29, 2013

• Time left (ETA) is incorrect

  First published November 27, 2013. Updated: November 27, 2013

• My unit is constantly telling me that I’m speeding even when I’m not. Why is this happening?

  First published November 28, 2013. Updated: November 29, 2013

• How do I go about reporting inaccuracies in street mapping data?

  First published November 28, 2013. Updated: November 29, 2013

• How do I add new off-road maps?

  First published November 28, 2013. Updated: November 29, 2013

• I’ve added new maps to VMS off road, but I can’t see them; what’s going on?

  First published November 28, 2013. Updated: November 29, 2013

• What file are the VMS off road way points, routes and track logs stored?

  First published November 28, 2013. Updated: November 29, 2013

• How to import routes that I want to plan on google earth?

  First published November 28, 2013. Updated: November 29, 2013

• I’ve added new maps to Ozi explorer: what now?

  First published November 28, 2013. Updated: November 29, 2013

• Ozi explorer is booting into the GPS screen, but I don’t have the menu bar down the bottom. Help!

  First published November 28, 2013. Updated: November 29, 2013

• Ozi explorer is hanging on the boot screen. Help!

  First published November 28, 2013. Updated: November 29, 2013

• My unit is asking me for a name and registration code (Ozi Explorer)

  First published November 28, 2013. Updated: November 29, 2013

• In street mode it says it’s in demo mode, what’s going on?

  First published November 28, 2013. Updated: November 29, 2013

• My unit isn’t hitting the right keys when I press them (how to calibrate the screen)

  First published November 28, 2013. Updated: November 29, 2013

• How to setup an override switch for a camera

  First published November 28, 2013. Updated: November 29, 2013

• How do I turn up the volume in street navigation?

  First published November 28, 2013. Updated: November 29, 2013

• Inputting waypoints by co-ordinates

  First published November 28, 2013. Updated: November 29, 2013