Bluetooth microphone volume/gain

smelrose's Avatar

smelrose

11 Aug, 2014 09:03 AM

Is it possible to turn the volume up on the microphone people are continually complaining that they can't hear me

  1. Support Staff 1 Posted by Tech Support 9 on 12 Aug, 2014 12:03 AM

    Tech Support 9's Avatar

    Hello,

    There is no gain control for the microphone, you need to check if the external microphone is still plugged into the back of the unit, you may test this by physically looking or making a call and tapping the external microphone with your finger.

    If External microphone still connected, make sure it is pointing towards you and near your head. Other than this you may need to check your phone settings.

    Regards, VMS support

  2. Tech Support 9 closed this discussion on 02 Jun, 2016 12:02 AM.

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