x523 camera attached

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jcadd

13 Jul, 2014 05:57 AM

I have just install the x523 into my Toyota Hilux July 2011 SR5, the ute came with a genuine reversing camera install and fitted to the original GPS unit. The problem I have is now that I have installed the x523 the camera image on the unit is very dark and hard to see whats behind you more so at night even with the lights on.
Any suggestions on what the problem might be?

  1. Support Staff 1 Posted by Tech Support 9 on 14 Jul, 2014 06:50 AM

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    Hello,

    May you sent a picture of the connections to the VMS unit as there should not be a direct connection from the X523 to the factory Toyota camera. Normally an adaptor lead is required.

    Regards, VMS support.

  2. 2 Posted by jcadd on 15 Jul, 2014 05:42 AM

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    Thank you for the response.

    I installed the adaptor lead that was supplied to me for a 200 series Landcruiser
    I have attached 2 photos of the installation papers

    Regards
    Dave

  3. Support Staff 3 Posted by Tech Support 9 on 15 Jul, 2014 10:57 PM

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    Hello,

    Users have never found dark reverse camera issues. I see you have used the correct adaptor lead, all I can suggest is to check the video connections at each termination point and your adapter wiring and if possible plug the signal from the camera from the reversing camera input to the AV input to see if it an issue with the reverse camera input on the indash unit.

    All indash units are fully tested here before they go out which includes connecting a reversing camera to it to confirm that the image is there and of high quality.

    Regards, VMS support.

  4. 4 Posted by jcadd on 16 Jul, 2014 07:13 AM

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    Thank you for the response.

    I have checked all the connections and all seems good.
    Not sure what you mean about plugging the signal from the camera?

    Not sure if this makes any difference, with regards to the wiring of the Camera Adaptor, in Step 3, I could not locate a blue wire marked “Back" in the VMS Power Lead, so that connector (2 Red wires with male plug end is just taped over).
    The single end red wire is connected to the 12 volt Reverse Wire (which on my vehicle Hilux, is Green)
    The Black wire is connected to Ground.

    Regards
    Dave

  5. Support Staff 5 Posted by Tech Support 9 on 17 Jul, 2014 05:59 AM

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    Hello Dave,

    The only thing it may be is, what voltage does the factory Hilux camera use? We are not sure if it is 12 or 6 volts. You need to find this out because you may be overpowering the camera thus causing the dark image.

    Regards, VMS support.

  6. 6 Posted by jcadd on 17 Jul, 2014 06:08 AM

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    Thank you for the response.

    I will check with Toyota regards the Camera Voltage.
    If my VMS Wiring Loom does not have a Blue wire marked “Back”, then where should the Red wire from the Camera Adaptor plug into?

    Regards
    Dave

  7. Support Staff 7 Posted by Tech Support 9 on 17 Jul, 2014 06:20 AM

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    Hello Dave,

    The red bullet connector lead goes to a reverse power wire, depending on which loom you have it is either marked "back" or "reverse".

    Regards, VMS support
    .

  8. 8 Posted by jcadd on 17 Jul, 2014 06:28 AM

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    Thank you,

    So the other end of that, the single red wire goes to my reverse positive wire from the vehicle? Is that correct?

    Regards
    Dave

  9. Support Staff 9 Posted by Tech Support 9 on 17 Jul, 2014 06:39 AM

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    Hello Dave,

    That is correct.

    Regards, VMS support.

  10. 10 Posted by jcadd on 17 Jul, 2014 06:52 AM

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    Thanks for that.

    So at the moment that Red bullet connector is not connected to anything, it is just taped up and strapped to the harness, but I’m getting images on the screen all be it dark, would this be the problem?

    Regards
    Dave

  11. Support Staff 11 Posted by Tech Support 9 on 17 Jul, 2014 10:51 PM

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    Hello Dave,

    Perhaps, maybe from other red wire not enough current? But you still need to confirm the camera's operating voltage.

    Regards, VMS support.

  12. 12 Posted by jcadd on 18 Jul, 2014 05:50 AM

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    Hello

    I rang Toyota today and they confirmed that the genuine camera is 12 volt

    Regards
    Dave

  13. Support Staff 13 Posted by Tech Support 9 on 18 Jul, 2014 05:56 AM

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    Hello Dave,

    OK then, have you tried running the red bullet connector wire to a positive 12 volt power source yet?

    Regards, VMS support

  14. 14 Posted by jcadd on 18 Jul, 2014 06:03 AM

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    Hello

    I will do this on the weekend

    I have a Brown wire in the VMS loom that is marked “Back”, I will connect the Red bulleted wire to this wire.

    Regards
    Dave

  15. Support Staff 15 Posted by Tech Support 9 on 18 Jul, 2014 06:08 AM

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    Hello Dave,

    That wire does not provide power, it is for putting 12 volts IN to make the navigator screen to change over to reverse.

    Regards, VMS support.

  16. 16 Posted by jcadd on 18 Jul, 2014 06:15 AM

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    Hi

    Ok then, where should I plug the Red bulleted wire that has 2 red wires coming out of it.

    Regards
    Dave

  17. Support Staff 17 Posted by Tech Support 9 on 18 Jul, 2014 06:20 AM

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    Hello Dave,

    To your reversing light circuit, that way the camera is not powered up all the time.

    Regards, VMS support.

  18. 18 Posted by jcadd on 18 Jul, 2014 06:23 AM

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    Hi

    Ok, so there is a single red wire coming out of the bullet plug, where should that connect to?

    Regards
    Dave

  19. Support Staff 19 Posted by Tech Support 9 on 18 Jul, 2014 06:26 AM

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    Hello Dave,

    See step 4 of instruction sheet.

    Regards, VMS support.

  20. 20 Posted by jcadd on 18 Jul, 2014 06:35 AM

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    Hello

    I have re read the instructions.

    Step 4 tells me to connect the Red untethered cable from the Camera adaptor to the blue 12 Volt reverse wire, {mine is Green}??

    Step 4 tells me to connect the Red cable into the Blue VMS Power lead marked “Back”, I don’t have a blue wire marked “Back” only a brown wire marked “Reverse”

    Regards
    Dave

  21. Support Staff 21 Posted by Tech Support 9 on 18 Jul, 2014 06:43 AM

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    Sorry Dave,

    We will get this right. As long as you are sure that the GREEN wire on YOUR plug is +12 volts then ok. The other red wire(s) go to the reverse trigger wire which can be brown or blue.

    Regards, VMS support.

  22. 22 Posted by jcadd on 18 Jul, 2014 06:47 AM

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    Hi

    Thanks for this, I will take the unit out on the weekend and confirm all wiring and contact you on Monday

    Thank you again

    Dave

  23. 23 Posted by jcadd on 20 Jul, 2014 04:59 AM

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    Hello

    Ok I have spent several hours over the weekend trying to fix this problem with the image of the reversing camera, but I have been unable to get a good clear image.

    I have tried connecting the appropriate wires to their correct positions but nothing works.

    I have even connected to the Brown Wire marked “Reverse In” that comes directly out of the Unit beside the AV Camera cable but that didn’t help.

    I have attached 2 photos showing my connections to the unit

    Another question is the Red “ACC” wire and the Yellow “B + Battery” wire coming out of the VMS loom in the first photo, should they be connected or do they get powered through the Toyota wiring?

    Any help with this problem would be deeply appreciated, this is very frustrating as I was told by the retailer that there would be no issues connecting the Genuine Toyota Reversing camera too the VMS unit.
    I use the reversing camera a great deal, but at the moment the image is so poor I am unable to use the camera for reversing.

    Regards
    Dave

  24. Support Staff 24 Posted by Tech Support 9 on 22 Jul, 2014 04:49 AM

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    Hello Dave,

    We have 2 solutions / comments for you. What screen size was your original screen? If it was only small say 2.5 - 3 inch we have found on other users the bigger screen size on the VMS unit coupled with the factory camera can produce grainy images. Also are you able to plug the camera back into your original screen to see if the camera has suffered some kind of damage.

    Also check the video lead connection from the adaptor lead to the VMS unit. Other than checking leads / cameras, we have no other solution for you. If you can obtain an other camera of some type, to test the video input of the VMS unit, or even try putting the camera to the AV input of the VMS unit and selecting the AV input. Make sure that the camera is still powered up if you do not put the vehicle in reverse.

    The red and yellow leads are not required, you may tape these up.

    Regards, VMS support.

  25. 25 Posted by jcadd on 23 Jul, 2014 07:45 AM

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    Hello

    The original Toyota screen size is the same as the VMS unit I now have.

    I have plugged the Camera back into the original Toyota unit and the image is fine.

    Before I go and pull the unit out again to try other things I would like to let you know of something I have observed, if I look down on the screen with my head up against the roof lining while it is in reverse the image is about 40% clearer, why do you think this might be?

    Regards
    Dave

  26. Support Staff 26 Posted by Tech Support 9 on 25 Jul, 2014 02:28 AM

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    Hello Dave,

    We tried it here, we have a clear image anyway, but it may be brighter due to the reflection from the touch screen matrix.

    Regards, VMS support.

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