tag:support.vms4x4.com,2011-07-06:/discussions/problems/7304-vms-unit-does-not-have-mapsVMS: Discussion 2018-10-19T05:12:01Ztag:support.vms4x4.com,2011-07-06:Comment/308431742013-12-31T05:37:24Z2013-12-31T05:37:24ZVMS unit does not have maps<div><p>Hi Duncan,</p>
<p>How are you doing?</p>
<p>Do you run a backup of the entire SD card on to your PC? If you
have, you can simply copy the DRIVE folder over to the SD card
(delete the existing one) and you will be able to go from
there.</p>
<p>Naviextras can take sometime backing up and updating, you will
need to leave it to the system and walk away from it as the maps
are generally quick large to download and store into the unit from
the USB port.</p>
<p>Try taking the SD card out and re-inserting it back into the
unit and reset the unit, this may help. Having said that, if there
is no map file on the SD card (if it has got wiped out during the
"crash"), you will not see it. Check under the folder at:
SD/DRIVE/CONTENT/MAP and see if you have any file there. If not and
you cannot back it up from the restore, you can contact
Naviextras.com or VMS will require you to send the SD card back to
us by logging a Return Authorisation here:</p>
<p><a href=
"http://www.vms4x4.com/pages/warranty-request">http://www.vms4x4.com/pages/warranty-request</a></p>
<p>and we can restore your SD card back again, fees might apply IF
the license file is lost on the SD card (each license is attached
to the SD card).</p>
<p>Hope it helps and shall you have further questions, please do
not hesitate to contact us directly on (03) 9017 5589 when the team
return to work on the 6th of Jan 2014. Have a happy new year!</p></div>Tech Support 5tag:support.vms4x4.com,2011-07-06:Comment/308431742014-01-03T00:26:52Z2014-01-03T00:26:52ZVMS unit does not have maps<div><p>Hi</p>
<p>Happy New Year!!</p>
<p>Thank you for the reply. I have tried as you suggested, but not
getting any where :(</p>
<p>The main problem I have is Toolbox hanging every time I try to
connect the device.</p>
<p>I will call on the number you gave on the 6th of Jan.</p>
<p>Best regards<br>
Duncan</p></div>duncan