memory card

mrcjmuller's Avatar

mrcjmuller

26 Dec, 2013 08:24 AM

Can you supply a 64Gb micro card with your encryption so I could load my
data from the 32Gb card + more maps?

 

CARL MULLER

  1. Support Staff 1 Posted by Tech Support 5 on 29 Dec, 2013 09:34 PM

    Tech Support 5's Avatar

    Hi Carl,

    How are you doing?

    Your street navigation program license is encrypted on your 32GB SD card and it can only be used on that particular card.

    If you want the Street Navigation program to work on the 64GB card, you will have to purchase another license to make it work.

    If you are only going to migrate all your offroad program and the contents to a new 32GB card, please log a return authorisation on our website at:
    http://www.vms4x4.com/pages/warranty-request

    Simply state down what you want the team to achieve and they will get back to you after the 6th of Jan 2014 as the office only returns then.

    Thank you

  2. Tech Support 5 closed this discussion on 29 Dec, 2013 09:34 PM.

  3. mrcjmuller re-opened this discussion on 29 Dec, 2013 09:47 PM

  4. 2 Posted by mrcjmuller on 29 Dec, 2013 09:47 PM

    mrcjmuller's Avatar

    I want to migrate all that I have now to a 64Gb card so I can add more as I
    have run out of room currently, I have a card what is involved in the
    license to make it work then ?

  5. Support Staff 3 Posted by Tech Support 5 on 29 Dec, 2013 10:07 PM

    Tech Support 5's Avatar

    Hi Carl,

    Please log an RA and our technician will be in touch when the office is re-opened on the 6th of Jan 2014 as the licensing process can only be done at the head office.

    http://www.vms4x4.com/pages/warranty-request

    Thank you

  6. Tech Support 5 closed this discussion on 29 Dec, 2013 10:07 PM.

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