3DX Doesnt charge using cigarette lighter adapter ,
3DX Wont charge while driving will only charge via 240 volt it is a real pain as the blue light indicates it is working but nothing is going into the unit.
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Support Staff 1 Posted by ishan on 29 Apr, 2024 11:20 AM
Hello Robert,
Thank you for reaching out.
Thank you for testing the unit with 240V and confirming the charger has failed.
Could you please send me your invoice for the unit purchase, so that I can confirm it is still under warranty to replace the charger for you.
Looking forward to hearing from you.
Kind regards,
Ishan
VMS Support
ishan closed this discussion on 29 Apr, 2024 11:20 AM.