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Find place and routes not working

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Andy

07 Oct, 2019 08:23 AM

When I type in a place to find it won’t load any results and when I do route it just puts a big straight line (as the crow fly) straight to the destination

1. Support Staff 1 Posted by Tech Support 9 on 08 Oct, 2019 01:23 AM

   

   Hello,

   You have the navigation settings in the street navigation program set to "off-road".
   Follow the attached guide for the procedure to correct the issue.

   Use the VMS off-road program for off-road navigation.

   Regards,
   VMS support.

   • Street_navigation_off-road_mode_fix_(straight_line).pdf 613 KB
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2. 2 Posted by Andy Boylan on 08 Oct, 2019 06:39 AM

   

   My issue is happening in off road not street

   Thanks

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3. Support Staff 3 Posted by Tech Support 9 on 08 Oct, 2019 09:30 PM

   

   Hello,

   The VMS off-road program has no "navigation" ability, the straight line is correct when you enter a destination or town and then press "goto".

   Use the street navigation program for spoken turn by turn navigation.

   Regards,
   VMS support.

   • Edit

4. 4 Posted by Andy Boylan on 08 Oct, 2019 09:42 PM

   

   Hi

   Thanks a lot for that

   And also when I load a waypoint it will go to it but it has trouble loading
   the map and sometimes the map will just end when I want to look at
   somewhere far away could you please advise where I’m going wrong ?

   Thanks

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5. Support Staff 5 Posted by Tech Support 9 on 09 Oct, 2019 01:17 AM

   

   Hello,

   When you are manually scrolling the map, the next map will not load.
   Follow the attached guide for further information on how to load a broader scale map so you can place your waypoints.

   Regards,
   VMS support.

   • VMS_offroad_loading_next_map.pdf 488 KB
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