Street Navigation not loading.
I am having issues with my street navigation.
I have had various windows pop up,
1- fatal error occured.. then listed some codes.
2- Warning - Application failed to start last time. Do you want to reset to factory defaults and loose all your data.
I have pressed both yes and no on this page.. and still my street navigation will not load.
I have had this unit back to VMS a couple of years ago with a similar issue. It worked for a while and now having issues again.
I have attempted to update the map software and still get the same issue.
I have attempted to download the Naviextras PC tool and that won't run. I get an error message to say that a file won't open.
What do I do?
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Support Staff 1 Posted by Tech Support 9 on Apr 10, 2017 @ 03:30 AM
Hello,
The map card will need the files reloaded from the master file.
If you are in Melbourne you can drop into our office, or log a return request form to post the card into us, please include a return express post envelope.
https://www.vms4x4.com/pages/warranty-request
Regards,
VMS support.
2 Posted by samuelvterry on Apr 10, 2017 @ 03:32 AM
What is the cost of this likely to be?
________________________________
Support Staff 3 Posted by Tech Support 9 on Apr 10, 2017 @ 03:59 AM
Hello,
NO cost if you include a return express post envelope, otherwise $15.00.
Regards,
VMS support.