tag:support.vms4x4.com,2011-07-06:/discussions/problems/12693-problems-starting-up-vmsVMS: Discussion 2016-06-17T02:09:54Ztag:support.vms4x4.com,2011-07-06:Comment/401334232016-06-17T00:45:47Z2016-06-17T00:45:47ZProblems starting up VMS<div><p>Hello Brian,</p>
<p>May you press the reset button, on the underside of the unit
near the charge lead connection, to see if this restores operation.
Also when you first applied the charge lead for the overnight
charge did the unit turn on normally then?</p>
<p>If not may you leave the unit on for 30 seconds or so with the
green light showing and then tap on the screen to see if any tap
sound is being produced by the unit to test if either the unit is
on but the screen is not working.</p>
<p>Interesting that nothing may not be seen as all units are tested
before despatch to (a) make sure they are working and (b) to
confirm that they receive a GPS signal and confirm that the mapping
is working.</p>
<p>You may need to log a return request form using the below link
to return the unit to VMS for further inspection if the reset of
the unit is not successful.<br>
<a href="http://www.vms4x4.com/pages/warranty-request">http://www.vms4x4.com/pages/warranty-request</a></p>
<p>Regards,<br>
VMS support.</p></div>Tech Support 9tag:support.vms4x4.com,2011-07-06:Comment/401334232016-06-17T02:00:36Z2016-06-17T02:00:37ZProblems starting up VMS<div><p>Thanks very much the reset button worked, in the book it didn't
actually point to where the reset button was, all fixed now
appreciate the quick response.</p>
<p>Brian</p>
<hr></div>Brian Cooktag:support.vms4x4.com,2011-07-06:Comment/401334232016-06-17T02:09:53Z2016-06-17T02:09:53ZProblems starting up VMS<div><p>Hello Brian,</p>
<p>Good to hear.<br>
Thanks for this.</p>
<p>Regards,<br>
VMS support.</p></div>Tech Support 9